(AsiaGameHub) – KSA holds that online gambling operators must gain a clearer understanding of their responsibilities when it comes to protecting their players.
The Netherlands enforces a central self-exclusion mechanism called Cruks, which operators are required to use as soon as they find evidence that a player may have gambling-related problems. After operators determine that a player could be facing a severe gambling issue, they are required to advise the player to join this national self-exclusion database. Once a player registers for Cruks, they will be blocked from accessing any legal gambling websites operating in the Netherlands. If a player refuses to sign up for Cruks, the operator is legally bound to immediately report the player to the KSA.
If the KSA determines that a player should be self-excluded, it can forcibly add that individual to the exclusion list. However, operators currently face confusion over how to confirm whether a player has already registered in this database, and what their exact reporting obligations are.
Apart from addressing issues related to operator obligations under its “duty of care” guidelines, the KSA also issued warnings to sportsbooks last week.
KSA investigators identified several sportsbooks that had been offering wagers deemed to be illegal. The KSA contacted these sportsbooks immediately, and all of them quickly removed the specific wagering products from their websites.
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